1. Convenience: Easily purchase and manage tickets directly from your mobile device.
2. Real-Time Updates: Receive notifications for schedule changes, delays, and boarding information.
3. Digital Ticketing: Access and present your ticket via the app, eliminating the need for paper tickets.
1. Limited Customer Support: Users often experience difficulty reaching customer support, leading to unresolved issues and delays.
2. Unreliable Updates: The app sometimes fails to provide real-time updates on bus schedules, resulting in missed departures or extended waiting times.
3. Poor User Interface: The application has been criticized for its confusing and outdated design, making navigation and ticket purchasing cumbersome.
