Twyp is an app (very lovingly) created by ING to make paying that much easier for everyone. We say everyone because you can use it if you are already 14 years old and also because, it doesn’t matter who you bank with (or even if you have no bank). It is of course free of charge and there are no commissions.
You can SEND AND REQUEST MONEY from your friends, family… instantly! So, it is perfect, as well as many other things, to send money from parents to children from mobile to mobile.
PAY IN ANY STORE which accepts contactless payments (nearly all) thanks to your Twyp virtual pre-pay card which you can add to Google Pay. Also, your purchases online, on videogames, on apps… If you are already 14 years old, this card is also for you even if you do not use a bank ;)
Twyp is the only app you can WITHDRAW MONEY WITH WHEN YOU SHOP IN STORES. In fact, there are thousands of Twyp stores all over Spain in which you can save time and commissions. Find your nearest store in the “Cash” section.
Also, when you pay with Twyp you can benefit from DISCOUNTS AND EXCLUSIVE PROMOTIONS in which you can save money.
Because it is FREE. No fees, commissions or anything odd like that.
Because YOU DON’T NEED A BANK. If you already have one, fine, if not that is fine also.
Because if you are already 14 YEARS OLD, YOU CAN ALREADY USE IT
Because it is VEEERY SAFE. After all, it is an app created by ING.
If you would like to know more about us, take a look on twyp.com.
If you have any doubts or suggestions, write to us at [email protected], we will be delighted to answer any questions!
About the Twyp card:
To use the Twyp pre-pay card, the user (or their legal guardian in the case of minors between 14 – 17 years old), has to accept the terms and conditions of the app. You may not exceed the limits established by Twyp in your purchases.
On limitations of use:
If you are already a customer of ING, there is no annual limit on your transactions in Twyp stores and you may send and receive money up to an annual limit of 5000 €. If you are not an ING customer, the limit of your Twyp transactions is 999 € per calendar year.
On withdrawing money:
When you shop in any of the thousands of Twyp stores, you can also withdraw money in them with no commission (from 20 € up to a maximum of 150 €). Remember: there is no minimum amount for your purchases, and you can identify the Twyp stores in the app or by the badges you will see in each establishment.
You can always consult the terms and conditions of the app, the Twyp card or the legal guidelines of the promotions in twyp.com
If you’re an Android user and don’t download the app from the official Google Play Store, you may find the installation process more complicated than usual.
But we are delighted to inform you that you don’t need to worry. To ensure you could install this app smoothly, we have written and uploaded a detailed tutorial. It would guide you on installing an app after downloading it from our website step by step, with the help of pictures.
You may find this helpful article on the downloading site, or visit How to install APK/XAPK files on Android.
If you need further help, please do not hesitate to contact us via email [email protected].
We fully understand your concern about safety. We agree that one person wouldn’t be too careful in the cyber world. Meanwhile, we are happy to tell you that one of our priorities is to provide our users with safe app files that they can use without any worries.
We guarantee that all the app files we provided originate from official and reliable sources. We promise that they do not contain any malware that will harm your hardware or the safety of your privacy.
We are glad to let you know that the vast majority of apps on our website are available for free download. Only a small selection of apps require payment, and their prices are set solely by the respective developers—we simply provide an official and secure download platform.
Rest assured, whether an app is free or paid, every download link on our site is verified and completely safe. You can download with confidence, and no account registration is needed—just click the download button and you're all set!
Recently we received a lot of emails from our users, which said they couldn't log in for different reasons, such as "forgot the user name or password" or "had a new phone." We are willing to help you out. Please read the notes below to see what we can do.
To answer this question, please first let us know which account you’re referring to.
If you're referring to your account of some app, like your Facebook account or your Youtube account. Unfortunately, we would not be able to help in this case. We would suggest you turn to the customer service of this application.
If you’re referring to your Appurse account, we should apologize for your confusion since there is no Appurse account. We never require registration for our service, and you will not find any procedure related to creating an account or registering on our website.
This question is essentially quite similar to the prior one. It’s a pity that we are unable to help you to cancel the subscription to a third-party application directly, while we would suggest you to contact its customer service for further information.
Sorry that we are unable to help you to get a refund from a third-party application directly. If you wish to get a refund from a third-party app, we would suggest you to contact its customer service. We would be happy to provide you the way to contact them.
If you want a refund from us, we should apologize for your confusion. Our service is 100% free, and any payment information is not required.
If you run into any site that asks you to provide your payment information, be careful. Remember never reveal your payment information to any unauthorized third parties, no matter how attempting their offer may seem.
Sorry that we cannot answer this question directly, for this only aims to answer some general questions. You may find how to use a certain app by checking our review page.
